The MAX® Survey Program
Delivering What Customers & Employees Expect
Today, the need to understand how to retain and support customers as well as your employees is greater than ever.
- How can you effectively grow your business, guide your leadership or direct your sales organization if you do not understand what your customers want or expect?
- How will you motivate and retain top sales performers if you don't understand what they need for success?
- And, targeted solutions for employee turnover... especially in sales is critical. What went wrong? Why did they leave... really? And, what is the real cost to your company in lost business, productivity and profits.
That's why Growth Dynamics developed the advanced, on-line MAX Survey® system to help today's management make effective decisions about your business growth and profitability.
Multiple Survey Options... One Platform
The MAX® Survey program consists of multiple survey systems specifically tailored toward targeted aspects of business management and growth.
- ClientMAX Survey® – An advanced customer-centric, diagnostic survey system designed to assess customer’s needs and generate sales leads from new or existing customers. Unlike many on-line surveys, ClientMAX® collects valuable customer data, trends, and demographics to assess products, services, buying habits, competition, field support and many other topics… and gives you on-line report access. Read more...
- SalesMAX Survey® – A customizable, on-line sales-centric survey system designed to assess newly trained or existing sales organizations. SalesMAX® is the only technology capable of tracking, measuring and trending multiple fields or topics to resolve critical sales issues such as position readiness, role fit, training/orientation, field support or supervision. A unique system, MAX® also offers employees the ability to offer suggestions for improvement and set professional goals to optimize sales leadership and retain top performers. Read More...
- ExitMAX Survey® – An advanced on-line exit interview and reporting system for tracking, trending and solving employee turnover. This advanced system boasts 45-75% response rates, and MAX® offers online customer report access to easily mine multiple data fields, trend and view graph results to support retention and performance improvement. Read more...
- SurveyMAX Survey® – Company-wide employee diagnostic survey system and reporting that graphs trends, collects results and comments to diagnose employee productivity, performance or retention issues effecting business performance. SurveyMax® can help you determine corporate culture, improve leadership and improve employee retention. Read more...
Advanced Technology with an Edge...
Unlike many of today's conventional survey programs, The MAX® Survey was developed to help leadership assess the most critical business issues of today… customer retention, sales team performance and employee retention. The MAX® Survey is an advanced, customizable survey and reporting platform that provides company leadership with access to real-time data, trends and fact-based information and recommendations that support fast, effective sales-driven solutions. It is an amazingly advanced and versatile technology designed for a diverse number of survey settings to:
- Assess customer needs and expectations… and gain new business
- Evaluate products and services, customer satisfaction
- Assess your sales organization
- Track employee turnover
- Drive sales lead generation... and much more
System Capabilities & Features:
- Complete Customization – MAX® offers complete survey customization, allowing you to align the survey with your company, products, services and customers.
- Real Time Online Reporting - All Max® Surveys offer real time online reporting making the results quick and easily accessible 24/7.
- Versatility - The ability to review, query & track result data by location, market or demographic for comparison allows you to better plan or develop strategies for growth helping increase sales, performance and profitability.
- Recommendations & Support - GDI will also provide you with targeted recommendations, feedback and results to support increased sales and growth targets.
MAX® - Return on Investment...
helps you measure and track employee or customer expectations to plan or develop strategies for growth... allowing you to increase sales, performance and profitability.
If you are a leader seeking world-class solutions that will impact sales performance and optimize customer retention, please request a free demonstration or Contact Us for more information.