ClientMAX^® Survey Program

Retaining Customers...Increasing Sales

As competition and market pressures increase, top sales organizations realize that customer retention is crucial to success. Realizing the cost to develop new customers far exceeds selling and retaining your existing customers... how can you assess and diagnose their needs and create new leads?

The Answer... The ClientMAX Survey^®

The ClientMAX Survey^® is the most advanced customer-centric, diagnostic survey tool on the market today. It is designed specifically around your company to measure your products, pricing, service, field support and any other critical areas.

Unlike many of today's conventional survey programs, The ClientMAX Survey^® is a sales and marketing tool that collects valuable customer data, trends, and demographics to assess products, services, buying habits, competition, field support and many other topics to improve sales, release new products, and make fact-based decisions that support your customer needs… driving increased sales.

Advanced Technology with an Edge...

ClientMAX^® is not just a survey... it is a diagnostic tool that helps you communicate with your customers, diagnose their needs, understand their business and increase sales. More important, it generates sales leads and gives you access to all reporting and customer results. No other system does this!

Unique Features...

• Lead Generation – Attracts new business inquiries for new or existing products and services
• Sales Team Analysis – Allows customers to assess and validate your sales, service and support creating targeted suggestions to increase account sales, improve service or optimize account retention.
• Survey Customization – MAX^® offers complete survey customization, allowing you to align the survey with your company, products, services and customers.
• Real-Time, Online Report Access - All Max^® Surveys offer real-time online reporting so sales and marketing can assess, track and trend results to support decisions.
• Response Rates – While most surveys generate 5-10% response, ClientMAX^® boast 35-45%
• Trending – Allows you to trend and mine multiple customer data points at once to support fact-based recommendations

Get Started...

If you are a leader seeking world-class solutions that will impact sales performance and optimize customer retention, please request a free demonstration or Contact Us for more information.